As a follow-up to the new wiki page on the Fishbone Diagram a few weeks ago, I have added another new wiki page on the Five Why’s technique. I probably should have done them in reverse order since Five Why’s is in many ways the foundation of the Fishbone Diagram when it’s used for root cause analysis. But what can I say, I sometimes do things in a strange order here. 🙂
As always, comments and feedback are welcome on any of the site content.